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FAQ Glossary
Error Message:
I cannot get to the Freeparking website.
I have a problem logging into the Freeparking Members area.
I have to keep re-logging into the Freeparking Members area.
I've found a spelling mistake.
My browser says your SSL certificate is invalid.
The Freeparking website is running very slow.
Q: FAQ Glossary A: AOL: America OnLine http://en.wikipedia.org/wiki/America_Online CNAME: Canonical Name A CNAME record or canonical name record makes one domain name an alias of another. The aliased domain gets all the subdomains and DNS records of the original. http://en.wikipedia.org/wiki/Domain_name_system DNS: Domain Name System http://en.wikipedia.org/wiki/Domain_name_system DOS: Denial of Service http://en.wikipedia.org/wiki/Denial-of-service_attack FIBRANET: How do I transfer in a .UK domain http://www.fibranet.org/contenidos/principal/ FTP: File Transfer Protocol http://en.wikipedia.org/wiki/File_Transfer_Protocol .gif: Graphics Interchange Format http://en.wikipedia.org/wiki/GIF HTML: HyperText Markup Language http://en.wikipedia.org/wiki/HTML HTTP: Hypertext Transfer Protocol http://en.wikipedia.org/wiki/HTTP HTTPS: HTTP over SSL http://en.wikipedia.org/wiki/Https ICMP: Internet Control Message Protocol http://en.wikipedia.org/wiki/Icmp IE5: Internet Explorer 5.0 http://en.wikipedia.org/wiki/Internet_Explorer INWW: Melbourne IT http://en.wikipedia.org/wiki/Melbourne_IT IP: Internet Protocol http://en.wikipedia.org/wiki/Internet_Protocol IPSTAG: Internet Provider Security TAG http://en.wikipedia.org/wiki/Internet_Provider_Security ISP: Internet Service Provider http://en.wikipedia.org/wiki/Internet_service_provider Joker: Domain Name Registration at Joker.com http://joker.com .jpg: Joint Photographic Experts Group http://en.wikipedia.org/wiki/JPEG MIME: Multipurpose Internet Mail Extensions http://en.wikipedia.org/wiki/MIME MX: Mail Exchange Record http://en.wikipedia.org/wiki/Domain_name_system ORDB: Open Relay Database http://www.ordb.org/ PC: Personal Computer http://en.wikipedia.org/wiki/Personal_computer PING: ping is a computer network tool used to test whether a particular host is reachable across an IP network. http://en.wikipedia.org/wiki/Ping POP, POP3 http://en.wikipedia.org/wiki/Post_Office_Protocol SMTP http://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol SSL: Secure Sockets Layer http://en.wikipedia.org/wiki/Secure_Sockets_Layer TELNET: Telecommunication Network http://en.wikipedia.org/wiki/Telnet URL: Uniform Resource Locator http://en.wikipedia.org/wiki/URL WHOIS: http://en.wikipedia.org/wiki/Whois    Q: Error Message: A: This error generally indicates that there was a security problem between your Internet browser and our server. We close the session as a precaution against hackers who may be trying to obtain your account information. If you are using Microsoft products, please check at: http://windowsupdate.microsoft.com for updates. All other browsers, please check with the software author for security updates.  Q: I cannot get to the Freeparking website. A: Please verify that this problem is only affecting the Freeparking website or systems before raising a support request, by testing out other websites not connected with Freeparking. The fact that you can read this help message indicates that our systems are reachable from your machine. Q: I have a problem logging into the Freeparking Members area. A: Please try using the form at: https://www.freeparking.co.uk/default.asp?f=11 to recover your password. Q: I have to keep re-logging into the Freeparking Members area. A: We have had reports that certain browser versions have had problems authenticating to our systems. This can generally be resolved by upgrading the browser to include the latest security patches. For Microsoft products we recommend that you visit http://windowsupdate.microsoft.com and install any critical updates. Q: I've found a spelling mistake. A: Please raise a support request and provide us with as much detail as possible. Q: My browser says your SSL certificate is invalid. A: Your browser may well need a Root Certificate Update. It is likely that you are using an old version of a browser. This seems to particularly affect Macintosh machines. To ensure security you must use an up-to-date browser. We have been told that Mac users should try Firefox 1.0 - it has the correct support for the SSL. For more information on SSL see: http://en.wikipedia.org/wiki/Secure_Sockets_Layer And Root Certificate information here: http://en.wikipedia.org/wiki/Root_certificate Q: The Freeparking website is running very slow. A: Please verify that this problem is only affecting the Freeparking website or systems before raising a support request, by testing out other websites not connected with Freeparking. If you have registered this domain in the last 12 hours then please allow 24 hours for the registration to propagate around the Internet before raising a support call. |